Privacy Policy
At Ottawa Towing Company we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Location (for service requests)
- Any other information you voluntarily provide via contact forms or service requests
b. Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited on our website
- Date and time of access
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to service inquiries or customer requests
- Improve our website and customer service
- Communicate with you regarding your requests or appointments
- Send occasional service updates or promotions (only with your consent)
- Ensure the security and proper functioning of our website
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- With trusted service providers who assist us in operating our business (e.g., website hosting, communication platforms)
- When required by law or to comply with legal processes
- To protect our rights, safety, or property
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, gather website analytics, and improve site functionality. You can choose to disable cookies in your browser settings, though this may affect your experience on our site.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal information.
7. Your Rights and Choices
You have the right to:
- Access or request a copy of the personal data we hold about you
- Request corrections or deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Ottawa Towing Company
Email: info@ottawatowingcompany.com
Phone: (613) 869 8869